press release archives

United Offers Relief Programs, Donations to Northwest Arkansas Flood Victims

FORT SMITH, Ark. – United Federal Credit Union announced it is immediately offering its Members and those living in Arkansas impacted by the May 2019 flooding the following relief programs:

  • Waiver of early withdrawal penalty on share certificates
  • Signature Loan with no payments for 90 days
  • Special loan payment arrangements through United’s Member Assistance Program
  • Installment loan deferments
  • U First credit card with 0% Intro APR for six months, then a variable rate from 9.99% to 18.00% APR

“Our members and the communities across the River Valley in Arkansas are experiencing events like we never have experienced before,” said United Market Vice President, Stephanie Riffle. “Because we are truly a part of the community, I am proud to work for an organization that is offering assistance and support in this critical time of need.”

To implement these benefits, Members or residents in Arkansas should visit their local branch in Fort Smith, Van Buren, and Alma, or call United’s Member Service Center at (888) 982-1400. For more information and offer disclosures visit

United is also donating $1,000 to the American Red Cross to assist in disaster relief efforts, and will match up to $15,000 in donations.

"Our communities are going to need help recovering from these devastating events,” said Riffle. “Even a small donation can go a long way as we help our family, friends, and neighbors get back on their feet.”

The National Weather Service expects the Arkansas River to crest at 42.5 feet in the Fort Smith/Van Buren area, more than four feet above the previous record of 38.1 feet set in 1945.

United serves more than 18,000 Members at its four branches in Fort Smith, Van Buren, and Alma, and is actively involved in community initiatives in the region including the Fort Smith Boys & Girls Club of Fort Smith, Girls on the Run, and Ales for Trails.