Former Edgewater Customers: log into your accounts, find FAQs, and see next steps! Login Here

Contact Us

We’re here for you. Here’s all the ways you can contact us online or over the phone.

Phone icon

Phone

Call our Member Service Center:

(888) 982-1400

Monday - Friday: 8:00 am to 10:00 pm ET
Saturday: 8:00 am to 4:00 pm ET

Chat icon

Chat

Got a quick question? United Chat can answer many frequently asked questions or transfer you to someone who can.

Start Chatting Now

Live Representatives are Available:
Monday - Thursday: 8:00 am to 8:00 pm ET
Friday: 8:00 am to 6:00 pm ET
Saturday: 8:00 am to 4:00 pm ET

Schedule a Conversation

Appointment

Set up an appointment with us either in person or on the phone.

Schedule a Conversation

Email icon in teal

Email

Select an option to send an email to our Member Service Center.

Mail icon in teal

Mail

Regular Mail

PO Box 125
Saint Joseph, MI 49085

Overnight Delivery

150 Hilltop Road
Saint Joseph, MI 49085

Text icon in teal

Text

Send us a Text*:

Text (269) 301-1232

Monday - Thursday: 8:00 am to 8:00 pm ET
Friday: 8:00 am to 6:00 pm ET
Saturday: 8:00 am to 4:00 pm ET

Cash icon in teal

Payment

Need to make a payment?

Loan Payment Options

Voice Banking Access Phone Number: (888) 982-4737