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United Awarded on the Forbes Best-In-State Credit Unions 2023 List

ST. JOSEPH, Mich. – United Federal Credit Union (United) has been awarded on the Forbes list of Best-In-State Credit Unions 2023. This prestigious award is presented by Forbes and Statista Inc., the world-leading statistics portal and industry ranking provider. The awards list was announced on June 20th, 2023, and can currently be viewed on the Forbes website.

Forbes and Statista identified Best-In-State Credit Unions 2023 were determined based on two sources:

  1. An independent survey: Approximately 26,000 US consumers were asked to rate credit union at which they have or previously have had checking/savings accounts. Participants made recommendations regarding overall satisfaction and assessed credit unions in the following areas: Trust, Terms & Conditions, Branch Services, Digital Services, Customer Service, and Financial Advice.

  2. Publicly available reviews: For each credit union, in each state, a sentiment analysis approach of publicly available online text reviews and ratings was applied.

Based on the results of the study, United is ecstatic to be recognized on the Forbes list of Best-In-State Credit Unions 2023.

“We are thrilled to be named one of the best credit unions headquartered in the state of Michigan,” said Terry O’Rourke, United President/CEO. “United was founded in 1949, and ever since then our mission has been to help our members achieve their financial goals and support the communities we serve. This award is a reflection of the great teams we have in place across Michigan, Indiana, Arkansas, North Carolina, Ohio and Nevada. Their dedication to providing our members the best service is something I am constantly proud of, and they deserve this great recognition for their hard work.”

About United

United Federal Credit Union has served its Members since 1949 by helping them to build a sound financial future. United consists of more than 186,000 Member/owners worldwide and manages assets in excess of $3.8 billion. Its corporate office and main branch are in St. Joseph, Mich., with additional branches in Arkansas, Indiana, Michigan, Nevada, North Carolina, and Ohio. Federally insured by NCUA. Equal opportunity lender. Equal housing lender. For more information visit