press release archives

Important Member Announcement

Beginning Tuesday, March 17, United is temporarily adjusting branch access at all locations. Effective at 12 pm (CST) / 10 am (PST), drive-thru lanes and ATMs will be the primary method of transactions to be consistent with guidance and best practices issued by the respective States' local government. Lobbies will be available by appointment only for member needs that cannot be completed through the drive-thru.

In addition to Drive-Thru and ATM service, there are a number of ways to continue to do business with United during the temporary lobby closure. Online and Mobile Banking is an easy, secure way to check your balance, pay loans, transfer funds, and even deposit checks via Mobile Check Deposit.

For specific questions, please contact our Member Service Center at (888) 982-1400 and our Member Service Advisors will help you find solutions and answers.

United is here for you

Rest assured, the money you have at United is safe and secure. We will continue to serve you and meet your financial needs.

Member and employee health and safety is of the utmost importance to United Federal Credit Union. We understand that the lobby closures will cause some inconveniences, but our team is available to work with you regarding any concern.

Thank you for your patience as we work in partnership to follow the recommendations of health and government officials. We will continue to keep you informed as the situation changes.