Notice: To allow for the system conversion to take place, both the Allentown and Downtown Allentown branches will close early at Noon on Wednesday, July 31st, and reopen for regular business hours on August 1st.

united, we’re GOLDen

welcome to United!

We're getting closer to our full system conversion on August 1! When completed, you will have access to United's full products and services, as well as wonderful Member Service Advisors who can help you with questions, new account openings, and more!

Should you have general account questions before August 1, please call us (888) 982-1400 or (877) 637-4328 for loan questions.

digital banking login

Until August 1st, you’ll continue to use GOLD Credit Union’s digital banking platform via the same login you’ve always used.

Digital Banking Login

FAQ

Delve into our comprehensive list of frequently asked questions to find the answers you need. Rest assured, we're here for U.

Read FAQs

explore products & services

From checking accounts, to mortgages, to business solutions, we offer everything you’ll need to manage your money.

products & services

about United

United was founded in 1949 by people just like you who believed in the values of community and serving one another.

learn more

certificate special limited-time offer


up to
5.55% APY1

for 5 months with an Ultra Checking account. IRA eligible.
Offer only available at Allentown, PA branches.




membership communications

United will be in frequent contact with you about your new membership benefits, any account updates, and the expanded product and services available to you. All these communications will be mailed directly to you, but in the event, you misplace or discard any of those pieces, we’ve included them here for easy reference.


Responsive Table
Document title Date mailed Document sent to
Welcome Letter & Member FAQ April 1, 2024 All GOLD Members
Credit Card Account Conversion Notice June 17, 2024 Members with an existing GOLD credit card regarding changes to their account
Member Number & Compliance Conversion Packet July 1, 2024 All GOLD Members regarding United Member Number and required compliance information
Checking Account Overdraft & Courtesy Pay Opt-In/Opt-Out July 3, 2024 Members with an existing GOLD checking account
Notice of Servicing/Payee Transfer for Mortgage Loan July 15, 2024 Members with an existing PHH mortgage


frequently asked questions

At United, we take the commitment to our Members and communities to heart. That’s what makes your experience with our people, services, and benefits so special. We are rooted in our communities and driven to explore new solutions that bring the best products and services available to all our Members.



general questions



payments & direct deposit




accounts & services



digital banking

Important Dates

Beginning July 1, we’re gradually sunsetting your GOLD-branded Digital Banking services. Here’s when you can expect each of the following to become unavailable:

Responsive Table
GOLD Digital Service Sunset Date
Bill Payment Enrollment 7/1/2024 (5 p.m. ET)
eDocument Enrollment 7/1/2024 (5 p.m. ET)
Digital Banking Enrollment 7/15/2024 (5 p.m. ET)
New External Account Linking 7/22/2024 (5 p.m. ET)
Bill Payment Access 7/30/2024 (5 p.m. ET)
Mobile Check Deposit Submissions 7/30/2024 (5 p.m. ET)
Travel Notifications 7/30/2024 (5 p.m. ET)

PLEASE NOTE: You may only enroll in United Digital Banking on or after August 1. You will be unable to access or login to United Digital Banking prior to August 1.



statements



mortgage servicing questions

GOLD mortgage servicing partners

PHH Mortgage

Pay Online

CU Members Mortgage

Pay Online

Member First Mortgage 

Pay Online




[1] APY accurate as of 4/1/2024. Subject to change without notice. Rate includes a 0.10% APY increase when the owner of this account who will receive the tax statement (the “Tax Reported Owner”) is the Tax Reported Owner of an Ultra Checking account with an average monthly balance of at least $1.00. Rate may change after the account is opened. If requirements are not met, rate is 5.45% APY for 5 months. A penalty may be charged for early withdrawal. Fees may reduce earnings on the account. Minimum balance required is $500. 5 month certificate renews to 3 month standard certificate at maturity. Rates are based on current rates at the time of renewal. Only personal share certificates are eligible for advertised rates; business share certificates also available although rates may differ.

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