North Carolina Update:

Our Asheville, Hendersonville, and Fletcher, NC branches have re-opened and are now full-service. The Hendersonville South Branch and ATM remain closed and unavailable. For more details and financial options, click here.

welcome to United!

we're glad to have you as a Member

Now that the merger with GOLD Credit Union is complete, we are happy to offer you access to United's full products and services.

The information below should cover all the details, but if you have specific account questions please call the Member Service Center at (888) 982-1400 or chat with our virtual assistant, Mya, by clicking the blue button in the lower right corner.

digital banking enroll or log in

Access your accounts anywhere, anytime! Enroll today for eStatements, credit score monitoring, Mobile Check Deposit and more!

Enroll In Digital Banking Log in to Digital Banking

FAQ

Delve into our comprehensive list of frequently asked questions to find the answers you need. Rest assured, we're here for U.

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explore products & services

From checking accounts, to mortgages, to business solutions, we offer everything you’ll need to manage your money.

products & services

about United

United was founded in 1949 by people just like you who believed in the values of community and serving one another.

learn more

frequently asked questions

At United, we take the commitment to our Members and communities to heart. That’s what makes your experience with our people, services, and benefits so special. We are rooted in our communities and driven to explore new solutions that bring the best products and services available to all our Members.



general questions



payments & direct deposit




accounts & services



digital banking

How to enroll in United’s Digital Banking
it’s as easy as 1-2-3

Follow the steps below to enroll:


  1. Download the United Federal Credit Union Mobile App or create a login through UnitedFCU.com
  2. Complete the enrollment form using your Social Security Number, Date of Birth, Last Name and ZIP Code to complete enrollment.1
  3. Set up convenient features like eDocuments, Bill Payment, and much more!

We’ve got so many ways to get you connected. Check balances, view statements, and transfer funds between accounts — but that’s just the start. Check out all the innovative features United’s Digital Banking has to offer.


  • Credit Score Monitoring
  • Mobile Check Deposit
  • Manage Financial Wellness by enrolling in Financial Tools
  • Zelle®-- Send money quickly
  • Card Controls to manage your United cards, purchase alerts and travel plans
  • Free Bill Pay
  • Chat with Mya, United’s virtual assistant, or our Member Service Center


enroll in digital banking




statements



mortgage servicing

GOLD mortgage servicing partners

CU Members Mortgage

Pay Online

Member First Mortgage 

Pay Online

PHH is now serviced by United

If you had a PHH Mortgage with GOLD, United is now servicing your loan. Learn more about mortgage payment options.




[1] Each account owner (including joint account owners) will need to enroll and create their own individual login account for United’s Digital Banking services through our website or the United Mobile App.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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