BATTLE CREEK, Mich. – United Federal Credit Union (United) is pleased to announce Naarah Potts has joined the team as Branch Manager at its downtown Battle Creek location. In her new role, Potts will be responsible for maintaining the performance of the branch, overseeing assets, and providing leadership and supervision to her team.
Naarah Potts, Battle Creek Branch Manager
“Naarah's extensive history in the financial industry and her deep expertise make her an invaluable addition to our downtown Battle Creek branch,” said Jodie Kitchell, Regional Vice President, Midwest Region. “Her proven leadership, dedication to member service, and strong connections within the community ensure she is perfectly suited for this role. We are thrilled to welcome her to the United family.”
Potts has more than 18 years of financial industry and customer service experience. Most recently, she served as a Branch Manager at a bank in Kalamazoo.
Her career has been marked by a strong focus on member satisfaction, team development, and business growth. At United, she will lead the Battle Creek team in delivering exceptional service, driving deposit and loan growth, and fostering community engagement.
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About United
United Federal Credit Union has served its Members since 1949 by helping them to build a sound financial future. United consists of more than 194,000 Member/owners worldwide and manages assets in excess of $4.0 billion. Its corporate office and main branch are in St. Joseph, Mich., with additional branches in Arkansas, Indiana, Michigan, Nevada, North Carolina, Ohio and Pennsylvania.