Mortgage Production Manager
Greater Reno, NV
351370
Lisa Fleck brings more than 25 years of mortgage lending and financial services experience, along with a genuine passion for helping people make confident financial decisions. As Mortgage Production Manager, she leads with a member-first mindset, supporting a team of mortgage professionals dedicated to delivering exceptional service while helping members, REALTORS®, builders, and community partners navigate the home financing journey with confidence.
Lisa believes mortgage planning should never stand alone—it should be part of a person's bigger life plan. Whether someone is purchasing their first home, moving into their next chapter, refinancing, or preparing for retirement, her goal is to bring education, strategy, and clarity to every conversation so that each decision supports both today's needs and tomorrow's opportunities.
Beyond traditional mortgage lending, Lisa's role as a Certified Divorce Lending Professional (CDLP®) allows her to help members navigate complex life transitions where mortgage financing intersects with family law, financial planning, tax considerations, and retirement strategies. While this specialized expertise allows her to solve unique lending challenges, her true focus remains the same: helping every member make informed decisions that align with their long-term goals.
Lisa believes that when people feel informed, empowered, and genuinely cared for, exceptional outcomes naturally follow. She brings that philosophy to both the members she serves and the team she leads. By investing in the growth and development of her mortgage professionals, she fosters a culture rooted in service, education, and trust that reflects the Credit Union's commitment to its members. Together, Lisa and her team are committed to delivering knowledgeable guidance, personalized mortgage solutions, and an exceptional lending experience that helps members achieve their homeownership goals with confidence while building lasting relationships through every interaction.