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Get help on all our financial products by searching our knowledge base:

If your UFCU credit card or debit card is ever lost or stolen please take immediate action by contacting the Visa® emergency line: 1-800-VISA-911 (1-800-847-2911).

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Member Service Center(888) 982-1400

Monday – Friday:
8:00am to 10:00pm ET

8:00am to 4:00pm ET



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Regular MailPO Box 125
St. Joseph, MI 49085

Overnight Delivery2807 S. State Street
St. Joseph, MI 49085

Monday – Thursday: 8:00am to 8:00pm, Friday: 8:00am to 6:00pm, and Saturday: 8:00am to 4:00pm ET.

Voice Banking Access Phone Number: (888) 982-4737

Report Debit Card Disputes: (866) 238-5318, Option 4 – available 24/7/365


Report Credit Card Disputes: (800) 600-5249, Option 1 – available M-F 8:00am to 8:45pm ET
and Sat 9:00am to 2:45pm ET


UFCU Routing Number: 272484894


Please direct all media inquires to Christine Aranyos at (269) 985-1587 or email

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