Last Updated: 7/2026
Appointment Scheduling Terms and Conditions
By requesting to schedule an appointment with a United Federal Credit Union (“United”) staff member through our online appointment scheduling service powered by Microsoft Bookings (the “Service”), you agree to these terms and conditions.
Appointment Location. Scheduled appointments may be held virtually, including without limitation via phone call or Microsoft Teams meeting, or at a specified physical location.
Booking Confirmation. Upon booking, you will receive a confirmation email with your appointment details (including date, time, and a virtual meeting link or location for an in-person meeting). Please ensure you are available at the scheduled time.
Rescheduling and Cancellations. You may reschedule or cancel your appointment using the booking link provided. We reserve the right to reschedule or cancel appointments, and you will be promptly notified of any changes.
No-Show Policy. If you are unable to attend your appointment, please inform us in advance. Missed appointments may be rescheduled.
Appointment Use. The appointment is intended to provide personalized attention to your inquiry. It does not represent a binding agreement for future services or purchases and is not intended to provide accounting, tax, legal, or investment advice by United.
Data Collection and Disclosure. We collect the personal information you provide to us through the Service, such as your name and phone number, for scheduling and communication purposes, including follow-up after an appointment. If held virtually, you agree we may record, transcribe, and analyze our discussion. It is our general policy to treat your information as confidential. However, we will disclose information concerning your information:
- where it is necessary to verify or complete a transaction, transfer, or similar request;
- where it is necessary for activating additional services;
- with your consent;
- to comply with government agency requests, court orders, or other applicable law; and
- as explained in our Privacy Policy, which is available online at www.UnitedFCU.com.
Limitation of Liability; No Warranties. We are not liable for any damages, losses, or missed opportunities due to appointment no-shows or cancellations. No guarantees on specific outcomes are made. IN THE EVENT UNITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS AND ASSIGNS, AND ITS SERVICE PROVIDERS, THEIR EMPLOYEES, AND THEIR CONTRACTORS (COLLECTIVELY, THE “PROVIDERS”) ARE EVER LIABLE TO YOU FOR DAMAGES RELATED TO THE SERVICE, YOUR DAMAGES WILL BE LIMITED TO ACTUAL DAMAGES ONLY. PROVIDERS’ AGGREGATE LIABILITY TO YOU AND ANY THIRD PARTY FOR ANY AND ALL CLAIMS OR OBLIGATIONS RELATED TO, ARISING OUT OF, OR IN CONNECTION WITH THE SERVICE IS LIMITED TO DIRECT OUT OF POCKET DAMAGES UP TO A MAXIMUM OF $100 (ONE HUNDRED DOLLARS).
EXCEPT AS SPECIFICALLY SET FORTH HEREIN OR WHERE THE LAW REQUIRES A DIFFERENT STANDARD, PROVIDERS WILL NOT BE RESPONSIBLE WHETHER IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE FOR ANY LOSS, DAMAGE, OR INJURY OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNATIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOSS OF FUTURE REVENUE, GOODWILL, INCOME, OR PROFITS, DIMINUTION OF VALUE OR LOSS OF BUSINESS REPUTATION OR OPPORTUNITY, OR BUSINESS INTERRUPTION EVEN IF ADVISED OF THE POSSIBILITY THEREOF) ARISING FROM OR RELATED TO THE SERVICE, INCLUDING WITHOUT LIMITATION THE INSTALLATION OR MAINTENANCE THEREOF, ACCESS TO OR USE OF THE SERVICE, FAILURE OF ELECTRONIC OR MECHANICAL EQUIPMENT OR COMMUNICATION LINES, TELEPHONE OR OTHER INTERCONNECT PROBLEMS, BUGS, ERRORS, CONFIGURATION PROBLEMS OR INCOMPATIBILITY OF HARDWARE OR SOFTWARE, UNAVAILABILITY OF INTERNET ACCESS, PROBLEMS WITH INTERNET SERVICE PROVIDERS, PROBLEMS OR DELAYS WITH INTERMEDIATE COMPUTER OR COMMUNICATIONS NETWORKS OR FACILITIES, PROBLEMS WITH DATA TRANSMISSION FACILITIES OR ANY OTHER PROBLEMS YOU EXPERIENCE DUE TO CAUSES BEYOND OUR CONTROL, EVEN IF LOSS, DAMAGES, OR INJURY WERE REASONABLY FORESEEABLE AND NOTICE WAS GIVEN REGARDING THEM.
YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK AND THAT THE SERVICE AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD-PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THE SERVICE ARE PROVIDED ON AN "AS IS" "WHERE IS" AND "WHERE AVAILABLE" BASIS AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE TO YOU. YOU ACKNOWLEDGE THAT WE MAKE NO WARRANTY THAT (I) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (II) THE SERVICE WILL MEET YOUR REQUIREMENTS; (III) THE RESULTS THAT MAY BE OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (IV) ANY ERRORS IN THE SERVICE OR TECHNOLOGY WILL BE CORRECTED. TO THE FULLEST EXTENT PERMITTED BY LAW, PROVIDERS DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) AS TO THE SERVICE AND ALL INFORMATION, SERVICES, PRODUCTS AND OTHER CONTENT (INCLUDING THIRD-PARTY INFORMATION, PRODUCTS AND CONTENT) INCLUDED IN OR ACCESSIBLE FROM THE SERVICE. NO LICENSE TO YOU IS IMPLIED IN THESE DISCLAIMERS.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. SOME STATES DO NOT ALLOW THE DISCLAIMER OF CERTAIN IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMERS MAY NOT APPLY TO YOU. THIS PARAGRAPH GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.
Prohibited Use. You must not and you must not request or authorize another person to: (i) engage in any activity that interferes with a user’s access to the Service, the proper operation of the Service, or otherwise cause harm to the Service, us, or other users of the Service; (ii) interfere with or circumvent any security feature of the Service or any feature that restricts or enforces limitations on use of or access to the Service; (iii) solicit sensitive data (personal health, financial, or similar data) from users of the Service; or (iv) otherwise violate these Appointment Scheduling Terms and Conditions.
Modifications. We reserve the right to modify these Appointment Scheduling Terms and Conditions at any time. Any updates will be posted on our website.