HOLLAND, Mich. – United Federal Credit Union (United) is pleased to announce that Malaythong “Molly” Phan has joined the team as Branch Manager at the Holland North location. In her new role, Phan will be responsible for maintaining the performance of the branch, overseeing assets, and providing leadership and supervision to her team.
Molly Phan, Holland North Branch Manager
“Molly brings a wealth of experience and a deep understanding of the financial industry to our Holland North branch,” said Jodie Kitchell, Regional Vice President, Midwest Region. “Her leadership skills, commitment to member service, and strong ties to the West Michigan community make her a perfect fit for this role. We’re excited to welcome her to the United family.”
Phan brings more than 20 years of experience in the financial services industry, where she has held various leadership and analytical roles. Most recently, she served as a Branch Manager and Mortgage Performance Analyst in the financial industry, where she was instrumental in developing performance metrics and delivering strategic insights to management.
Her career has been marked by a strong focus on member satisfaction, team development, and business growth. At United, she will lead the Holland North team in delivering exceptional service, driving deposit and loan growth, and fostering community engagement.
Phan holds a Bachelor of Science in Business Management from Davenport University. She is fluent in Laotian and Thai and is passionate about building relationships with members from all backgrounds.
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About United
United Federal Credit Union has served its Members since 1949 by helping them to build a sound financial future. United consists of more than 194,000 Member/owners worldwide and manages assets in excess of $4.0 billion. Its corporate office and main branch are in St. Joseph, Mich., with additional branches in Arkansas, Indiana, Michigan, Nevada, North Carolina, Ohio and Pennsylvania. Federally insured by NCUA. Equal opportunity lender. Equal housing lender. For more information visit UnitedFCU.com.