Fraud Scams to Watch Out For

In today’s digital world, fraud is more prevalent than ever. With 73% of U.S. adults reporting they’ve experienced an online scam or attack according to a Pew Research Center survey, staying informed is no longer optional, it’s essential. From romance scams to tech support hoaxes, fraudsters are constantly evolving their tactics.

Veronica Keele and Ashley Padua hosting a fraud prevention event with Detective Spaulding

United Federal Credit Union helps protect our Members from fraud every day. United Member Service Advisor Veronica Keele says she’s seen hundreds of people fall for scams and has become passionate about helping people avoid them. Speaking to an audience about fraud prevention, Keele said, “I want to help educate as many members of our community as possible and potentially, save them from the stress of having to deal with a scam.”

Keep reading to learn common fraud scams and find links to helpful resources at the bottom of the page.

Romance Scams: When Trust Turns Costly

Romance scams often begin innocently; a stranger reaches out online, and over time, builds a relationship based on trust. These scammers are patient, waiting months or even years before making their move. Eventually, they ask for money, often under the guise of an emergency or investment opportunity.

Keele said, “These scammers will do anything to gain your trust and no amount of time spent talking or messaging you is too much. I once met someone who had unfortunately been a victim of a romance scam that lasted over 10 years.”

Red Flags:

• They avoid video calls or in-person meetings
• They ask you to communicate via third-party apps
• They request money urgently, often for travel, medical emergencies, or investments

Tip: Always verify who you’re talking to. If something feels off, it probably is.

Cryptocurrency Scam

These scams lure victims with promises of “amazing crypto investment opportunities.” Fraudsters pose as financial advisors and encourage ongoing deposits into fake platforms. Unfortunately, there's an increasing number of cryptocurrency scams as scammers take their time building trust and posing as a friend before beginning to put pressure on the victim to make a deposit to invest.

Warning Signs:

• Unsolicited investment advice from strangers or someone you haven't met in person
• Pressure to act quickly or deposit more funds
• Requests to move conversations off mainstream platforms

Tip: Never invest based on advice from someone you met online. Use verified financial institutions and advisors.

Package Delivery Scam

Have you ever received a text message claiming to be a company trying to deliver a package? This type of scam is very common and if we're not too careful, easy to fall for. Typically, someone will receive an urgent text message stating someone is trying to deliver a package. They'll provide a fake tracking number or say there's something wrong with the delivery that needs to be resolved. 

The text will include a link - don't click on it! Instead, select 'delete and report junk' on the message. If you're concerned about missing a true package delivery, go directly to the website and check the tracking, or give them a call.

Tech Support Scams: The Fake Fix

You’re browsing online when your computer freezes and a pop-up claims to be from “Tech Support.” It includes a phone number and warns of a virus. When you call, they ask for remote access and instruct you to download software – often times it’s malware.

What Happens Next:

• They may lock your system
• They demand payment to “fix” the issue
• They steal sensitive data during remote access

Tip: Use trusted antivirus software and never call numbers from pop-up messages.

IRS & Government Impersonation Scams

Scammers impersonate IRS agents or government officials, claiming you owe back taxes or legal fees. They use fear tactics to pressure you into paying immediately. This type of scam can be frightening, as no one wants to be in trouble with the government! Scammers take advantage of fear, causing the victim to let their guard down and make a mistake by responding to the fraud scam.

Common Tactics:

• Threats of arrest or legal action
• Requests for payment via gift cards or wire transfers
• Refusal to provide official documentation

Tip: The IRS will never demand payment over the phone or threaten arrest. Always verify through official channels.

Toll Road Scam: Don’t Pay the Fake Fee

Scammers are sending urgent text messages claiming you owe money for driving on toll roads. These messages often include a link or phone number to “resolve” the issue. Once you engage, they may ask for personal details or payment information.

How to stay safe:

• Never click on links in unsolicited texts
• Verify toll charges directly with your state’s transportation website
• If unsure, call the official toll agency using a number you find independently—not one provided in the message

Invoice Scam: The PayPal Trap

Anyone can send a PayPal invoice, even scammers. Fraudsters often send fake invoices that look legitimate, sometimes even stating you’ve already paid. When you call the support number, they’ll ask for sensitive information like your debit card number or social security number.

How to stay safe:

• Don’t respond to unexpected invoices
• Log into PayPal directly to verify any charges
• Never share personal information over the phone unless you initiated the call

Gift Card Scam: If They Ask for a Gift Card, It’s a Scam

Scammers impersonate utility companies, government agencies, or even loved ones, claiming you owe money or need to send bail. They’ll ask you to buy a gift card and read the numbers over the phone or send photos of the card. Sometimes they'll send fraudulent links claiming that you've won a free gift card.

Common tactics include:

• “You’ve won a prize but need to pay taxes via gift card.”
• “I sent you a check by mistake—please refund the difference using a gift card.”
• “Your electricity will be shut off unless you pay with a VISA gift card.”

How to stay safe:

• No legitimate business or government agency accepts gift cards as payment
• Always verify requests with the person or organization directly
• Report gift card scams to the FTC or your financial institution

Don’t Be Embarrassed to Report Suspected Fraud

Fraudsters thrive on urgency, fear, and trust. By recognizing the signs and staying informed, you can protect yourself and your finances. If you suspect fraud, report it to the Federal Trade Commission (FTC.gov) and your local law enforcement.

Keele understands that many people may be embarrassed that they were caught up in a fraud scam. She strongly recommends not to let embarrassment get in the way of reporting the incident. “I know it can feel embarrassing, but I assure you that this isn’t your fault and it happens every day. The very first thing I recommend is that you call your financial institution and let them know that your accounts may be at risk.”

Protect Yourself by Staying Informed and Avoiding Unverified Strangers

Fraud can be frightening and unfortunately, it’s becoming more sophisticated every day. But knowledge is power. By sharing clear, actionable information, we’re helping our members recognize scams and take steps to protect themselves.

Whether it’s a toll road text, a fake invoice, or a gift card demand, staying alert and cautious can make all the difference. One of the most important things you can do is report suspected fraud immediately, to your bank, the FTC, or local authorities. And remember: avoiding conversations with strangers online or over the phone is one of the simplest ways to steer clear of the scams we see trending today.

Fraud Prevention Resources

Report fraud to the Federal Trade Commission

Report cyber crime to the internet Crime Compliant Center – FBI

Report identity theft with the Federal Trade Commission

Add your number to the Do Not Call Registry with the Federal Trade Commission

Freeze your credit with Experian

Freeze your credit with Equifax

Freeze your credit with TransUnion