courtesy pay

Courtesy Pay is a service that allows us to pay an item presented for payment against your checking account even if it causes the account to become overdrawn. This may include checks (share drafts), ACH, in-person withdrawals, ATM withdrawals, debit card and Bill Pay transactions.

Courtesy Pay may provide certain account holders in “good standing” with the ability to overdraw their personal checking account up to the Courtesy Pay limits based upon account type below:

  • Rewards Checking – $1,000 Courtesy Pay limit
  • Ultra Checking – $1,000 Courtesy Pay limit
  • Platinum Plus Checking – $2,500 Courtesy Pay limit

If your account is in good standing, defined as: A) Your Checking Account has been open for at least 30 days; B) Making regular deposits sufficient to cover transactions; C) Bringing the account to a positive balance (and maintaining that positive balance for twenty-four hours) at least once every thirty days or less; D) There are no legal orders outstanding on your account; and E) You do not have any loans with us that are more than 30 days past due, we may, at our sole discretion, pay overdrafts up to the limits mentioned above, including our normal Non-Sufficient Funds or Courtesy Pay charge(s). Whether we pay or return an item, your account will be assessed a fee for each transaction, either as a Courtesy Pay charge or a Non-Sufficient Funds charge, but you will not be charged both fees.

This non-contractual courtesy of paying overdrafts for checks (share drafts), ACH, Bill Pay, recurring debit card transactions and in-person withdrawals requires no account-holder action or additional agreements to be signed. You must, however, sign an additional agreement or otherwise provide your consent to allow us to extend this non-contractual courtesy to pay overdrafts for ATM withdrawals and one-time debit card transactions. If you do not ask us to pay overdrafts on your ATM withdrawals and one-time debit card transactions and sign an additional agreement or otherwise provide your consent, overdrafts for these types of transactions will not be paid by Courtesy Pay. Courtesy Pay is not a loan, and it costs nothing unless the privilege is used – by initiating checks, electronic funds transfers, or other payment or withdrawal requests for more than the available funds in the account. If you maintain the account in good standing and have need for this “courtesy”, we may, at our sole discretion, pay the item(s) up to the authorized limit, and we will charge the account our normal Non-Sufficient Funds or Courtesy Pay charge for each item that overdraws the account.

Although you are not charged for using Courtesy Pay unless you have an overdraft, you may opt-out of Courtesy Pay at any time. If you receive a direct deposit of your monthly Social Security payment into your checking account or for any other reason do not want Courtesy Pay eligibility, you must advise us to stop us from paying your overdrafts with these funds; you must advise us of your decision to opt-out in writing.

If you have established other overdraft protection methods, such as a line of credit or automatic transfer from your other accounts, we will always look to pay any overdraft by those other methods first before paying your overdraft utilizing Courtesy Pay and imposing a Courtesy Pay fee for each overdraft we pay.

Click here to learn more about how your account balance affects Courtesy Pay.

Call our Member Service Center at (888) 982-1400, visit a branch, or click the link below to chat with one of our team members now!

Start a Live Chat
;