Former Edgewater Customers: log into your accounts, find FAQs, and see next steps! Login Here

coronavirus resource center

resources

We Are Here to Help

We are here to help

To Our Members: We Are Here for You

The coronavirus (COVID-19) affects everyone. Our Members. Our employees. Our families. Our friends.

United is here for you. We are committed to providing Members safe, effective ways to manage their personal finances from a distance. We have already adapted our hours and developed a special Member Assistance Program. As we continue to navigate new developments, here is how United is coming together to support Members.

We Are United

Our mission at United is to empower Members to their ultimate potential. For us, good simply isn’t good enough. Thanks to industry-leading rates and award-winning service, Members get the tools and support to make their financial dreams reality.

United believes people are stronger together. Join United today and discover what the power of 100,000+ Members can help you achieve.

Bank Your Way: Online, By App, or In-Person

BANK ONLINE ANYTIME

Members can log into their account 24/7 and take advantage of our online banking services. This includes checking balances, paying bills, setting up alerts, and transferring money. Don’t have an account? Sign up here today!

BANK WITH OUR MOBILE APP

Deposit a check. Send or receive money. View your monthly statements. All of this is possible from the convenience of your smartphone through the United mobile app. Visit the App Store or Google Play to download today.

DRIVE-BY YOUR LOCAL BRANCH

We are temporarily adjusting lobby and drive-thru hours to better serve Members and employees. While we make these changes, you can still use United ATMs and drive-thrus. We ask everyone to follow CDC guidelines, including social distancing and staying home if you feel sick.

PROTECTING YOUR MONEY

We are an NCUA-insured credit union. That means your deposits are safe, no matter what happens. Moreover, we will never ask for your confidential information. Do not reply to suspicious emails or texts asking for your banking passwords, PIN, or access code.

Member Assistance Program

With COVID-19 putting undue stress on checking and savings accounts, we want to relieve that pressure. That is why we are waiving fees and offering deferred payments for our Members.

SKIP A PAYMENT

If paying the bill this month seems ominous, skip it. No interest. No penalties. That covers lines of credit, credit cards, installment loans, and home equity loans. Meanwhile, you’ll get an extra 30 days to get your feet back under you.

FREE CD WITHDRAWALS

Say good-bye to early withdrawal fees on your CD. Take out as much as you want without paying a cent.

FREE PHONE PAYMENTS

Want to pay a loan by phone? Now you can do that without a fee.

LEARN NOW, PAY LATER

Students, parents, and teachers have plenty of worries adjusting to their new academic lives. Education loans shouldn’t be one of them. That’s we are deferring student loan payments for 90 days.

Talk with Us

If you have questions, we have answers. Our call centers will remain open, so can still you can meet with your financial advisor. You can also manage your finances online or with our mobile app.

You can get in touch with your local branch by calling (888) 982-1400 or by making an appointment today. In the meantime, stay safe and take care.